What a mess. - Support Staff Michener Institute Employee Review

There aren’t really any pros.

The pay is very low compared to similar roles elsewhere, and it’s getting harder to justify staying. People are stretched thin, constantly covering gaps, and burnout is common. There are barely any resources. You’re expected to do everything, figure everything out on your own, and somehow still deliver at a high level. There’s no clear direction, but expectations are high and constantly shifting. There’s also very little flexibility, even when the work could easily allow for it. Growth opportunities are limited, and hard work often goes unnoticed. It feels like no matter how much extra you put in, there’s little recognition or meaningful support to help you move forward. Management is a big part of the problem. The culture feels toxic and disconnected. Decisions are made without input from staff, and concerns raised by employees don’t seem to go anywhere. Turnover is high, and it’s not a coincidence. People leave because they’re exhausted, underpaid, and feel unsupported.

The institution has a truly inspiring and meaningful mission. Fantastic collaboration with dedicated and smart colleagues daily. Leadership provides clear and consistent vision and support. Excellent access to cutting-edge technology and learning resources. Feels like a genuine community that values everyone.

I have no significant negatives to report at this time.