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Michigan First Credit Union

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365 Live - Member Service Representative Michigan First Credit Union Employee Review

3.0
7 July 2015
Recommend
CEO approval
Business outlook

Pros

Pay is decent, overtime, good benefits, rewarding to help members, CEO is awesome

Cons

You start with training, you get all excited about this amazing place you are now working, me personally I thought the culture, the CEO, the whole HR team was amazing, then you get on the floor....you are thrown every which way, training is absolutely HORRIBLE, they sit you with people who don't even want to TRAIN you, then when you are with someone who does want to train you they don't gibe amp enough of time because it is SO busy and they are micro managing every second of their day. I feel bad for the members. Some of our policies don't even make sense to me, so it is hard to make the policy make sense to them. Why do all our members have SUCH a problem with the mobile app? Yet, "There is nothing wrong". THEY DO NOT HIRE WITHIN. It is CRAZY.

Explore other reviews about Michigan First Credit Union

5.0
23 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Good pay, longevity, training opp

Cons

Better benefits, nothing other than that

2.0
7 June 2026
Recommend
CEO approval
Business outlook

Pros

I have nothing nice to say about this place

Cons

click-like management unrealistic quotas no career advancements or pathways

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