Never work in General Sales - General Sales Associate Micro Center Employee Review

1.0
29 Sept 2016
Recommend
CEO approval
Business outlook

Pros

Working at Microcenter isn't what it's cut out to be. On the surface you would think you would get great discounts (on PC hardware), a happy environment to work in, it would also seem like it pays well. However, it isn't any of these things. It is a place where workers are scammed and slaved for, at times, little pay. But, it must be said, that this mostly applies to general sales.

Cons

Working at Microcenter left a very bad taste in my life. Never have I seen a company that payed it's workers to "reset", put inventory on the shelves, or fix an entire aisle (for an entire week), for just $4 an hour. It is worth mentioning how this company pays it's workers. General sales, are payed a base of $4 an hour, plus a low commission rate of 1.5% and 1.8% on attached items. The kinds of items you are selling range from 99 cents to $1000; on average you will sell items around the $20 range. It is rare for you to sell items above $150; bad for commission and bad for your paycheck. To make things worst, if a customer returns an item, it will deduct from your comission; and yes, you will get plenty of returns. To make $10 an hour, you must aim to sell a total of $2,000 worth of items in an 8 hour shift. That is too much running around just to reach $10 an hour; you will be exhausted in trying to meet this goal. Plus, if you work more than an 8 hour shifts, which you most likely will do, 10 to 12 hour shifts, you will have to sell more to maintain $10 an hour. So imagine, you are tasked to redo/move an entire aisle, which I've seen and observed to have taken a week or two to complete - on average. During this period of time, you "aren't allowed" to sell, you will just focus on redoing/fixing/moving the aisle. While doing this task, you will not get any special pay, instead you will work for a base pay of $4 an hour - nothing more. There are places out there that literally pay they're employees to do the same kind of work for $10 an hour. Plus, the more workers there are, the less each one makes - because its the law of sharing. The more people there are to share the sales, the less everyone gets. Plus, it can get a bit "edgy" when one co-worker is "hogging up", or through luck, getting all the sales; Not a good situation. If you are interested in working here for the discounts on PC hardware or computer's, do not bother. PC hardware literally have no discounts, you are lucky to find some that have $10 off. No discounts on cpus, and no discounts on computers. The only good discounts they have are on cables. Like what!? Not worth it. You are better off working somewhere else and shopping at microcenter as a customer. That way, they'll treat you better as a customer than as an employee. They will stand on their knees for you as a customer, but as an employee, they will stand on you.

Explore other reviews about Micro Center

5.0
11 June 2026
Recommend
CEO approval
Business outlook

Pros

-if you can hustle you can make decent money -room for growth if you can get cool with everyone

Cons

-have to meet the metrics -some of the areas to grow have favoritism

1
5.0
4 May 2026
Recommend
CEO approval
Business outlook

Pros

Customer obsessed culture with a strong emphasis on expertise and service. Leadership is highly engaged, with consistent focus on coaching, accountability, and development through structured one-on-ones and daily execution rhythms. Clear expectations across sales, service, and operations create alignment on what success looks like. The organization provides exposure across multiple business functions, allowing leaders to build well rounded operational and commercial skill sets. High performance environment that rewards ownership, initiative, and results.

Cons

As a smaller, specialized retailer, organizational growth and upward mobility may take longer compared to larger big-box companies. Resources and infrastructure are still evolving in certain areas, which can require leaders to be more hands-on. High expectations and pace can create pressure during peak periods, requiring strong prioritization and resilience. Some systems and processes have a learning curve, particularly for leaders coming from larger, more standardized organizations.

avatar
Micro Center Response
1w
Thanks for taking the time to leave such a detailed review. We read all employee feedback and appreciate your insights on our culture, training, and fast pace. Your notes on where we can improve—like simplifying systems and keeping up communication as we grow—are definitely noted. Thanks for your hard work and everything you're doing for the team. Best - Jennifer Rex - Senior HR Generalist – 614.850.3153
See reviews by: Helpful|Rating|Date|All