Systems Sales Specialist - Systems Sales Specialist Micro Center Employee Review

5.0
15 Dec 2016
Recommend
CEO approval
Business outlook

Pros

Micro Center is the best computer and electronics store chain in the US. The company cares about its employees and allows each associate to achieve as much success as they are willing to work for. Training and internal promotions are something Micro Center does constantly. Micro Center is one of the only electronic store chains that has benefits for both part-time and full-time employees as well as paid vacation and absent days. Micro Center CEO Rick Mershad cares about the well being of all of the company's employees and is one of the only retail establishments that not only gives Thanksgiving Day off to all its employees, but also New Years day as well. This is so the employees families can spend the holidays with their families, and not have to worry about work. These are some of the reasons I am happy to say I am a 13 year strong Micro Center employee.

Cons

Hours are retail and are going to vary weekly. They do their best to accommodate employee needs, but at the end of the day retail hours are not for everyone. It is a commission structure in pay, this to me is the reason I have worked here as long as I have. I have been very successful, but I am self driven and have made many long time repeat customer relationships that have paid off greatly over the years. If you are not a driven person in the sales field and self motivated, commission sales in this type of industry may not be right for you.

Explore other reviews about Micro Center

5.0
3 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Really enjoyable work environment with passionate employees. Flexible hours as well.

Cons

Nothing. Really enjoyed my experience here.

2.0
15 June 2026
Recommend
CEO approval
Business outlook

Pros

I like the people I work with and the customer interactions that come with the job.

Cons

The management and the pay leave a lot to be desired. I have raised concerns about the department and store as a whole, such as web pick up or the service customers receive from some of my coworkers in the department but it gets ignored. In my opinion, the current GM is too corporate focused and has little concern for associates. My store pays $4/hr during closed hours. If your sticker is not on something, you’re not getting paid. In less busy departments, such as consumer electronics or Apple, I have had days where I’ve spent more on gas than I earned in a day and I’ve had friends say the same. With the way the pay is calculated, whenever you go an hour without selling or are on the clock during closed hours, your average hourly pay goes down. In some departments, it directly affects your commission rate but even in the departments that it doesn’t, your average hourly is used to calculate vacation/holiday pay. That means that just by showing up for an opening shift in a slower season, your PTO value can go down for reasons outside your control. Past that, I was promoted into a department I do not want to be in. I’ve asked to be demoted to something I enjoy more and have been told that it is a “bad idea”. Out of the five sales managers in the store, I feel like there is only one who I can discuss things with and actually get quality feedback from but since they are not my department manager, they can’t do anything. Now I hear the general manager and my sales supervisor tell other associates I am doing bad and I just laugh it off with “well I told them I didn’t want this role, why would I be good at it?”. It’s embarrassing.

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