Commission-Based Employment DOES NOT WORK - GSA Micro Center Employee Review

1.0
29 July 2017
Recommend
CEO approval
Business outlook

Pros

Employee Purchase Discount Healthcare Apple/Systems Department Pays Well

Cons

Management ignores complaints/sexism - Micro Center severely lacks a female workforce, and it's a no-brainer why. Management launches "investigations" into sexual harassment and nothing comes of it. Totally sexist workplace that deters female employees. Management refuses to work with employees regarding scheduling - countless times employees would ask for days off and not receive them. Management blamed this on "auto scheduler" and refused to fix it. Said employees were then verbally reprimanded for swapping shifts with co-workers. Opening shifts are free-labor for Micro Center - If you're an opening shift you have to arrive at the store at 7AM, STOCK THE STORE FOR $4/HOUR until open at 10AM and you have to make up the difference from $4/hour to minimum wage through your commissions from that day. Management refused the possibility of even talking about why this was. This is also the case for "bounceback" where you're required to clean the entire store and not make commission sales, yet still get paid $4/hour. If you're anything other than in the systems or Apple department, you're treated poorly - GSAs work the hardest and get paid the least. Not allowed drinks on the floor yet reprimanded when back in the break room.

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Micro Center Response
8y
I'm sorry to hear that you had concerns that were not addressed while you worked for us. We strive very hard as an HR team to work through issues and even though you are not here, I would like to discuss your concerns. Please call me at 614-850-3151. Thanks, Angie Miller VP-HR

Explore other reviews about Micro Center

5.0
3 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Really enjoyable work environment with passionate employees. Flexible hours as well.

Cons

Nothing. Really enjoyed my experience here.

5.0
4 May 2026
Recommend
CEO approval
Business outlook

Pros

Customer obsessed culture with a strong emphasis on expertise and service. Leadership is highly engaged, with consistent focus on coaching, accountability, and development through structured one-on-ones and daily execution rhythms. Clear expectations across sales, service, and operations create alignment on what success looks like. The organization provides exposure across multiple business functions, allowing leaders to build well rounded operational and commercial skill sets. High performance environment that rewards ownership, initiative, and results.

Cons

As a smaller, specialized retailer, organizational growth and upward mobility may take longer compared to larger big-box companies. Resources and infrastructure are still evolving in certain areas, which can require leaders to be more hands-on. High expectations and pace can create pressure during peak periods, requiring strong prioritization and resilience. Some systems and processes have a learning curve, particularly for leaders coming from larger, more standardized organizations.

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Micro Center Response
5d
Thanks for taking the time to leave such a detailed review. We read all employee feedback and appreciate your insights on our culture, training, and fast pace. Your notes on where we can improve—like simplifying systems and keeping up communication as we grow—are definitely noted. Thanks for your hard work and everything you're doing for the team. Best - Jennifer Rex - Senior HR Generalist – 614.850.3153
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