Ok only if jobless and no other opportunity available - Customer Service Representative Micro Center Employee Review

1.0
25 Apr 2019
Recommend
CEO approval
Business outlook

Pros

Once a year event for food/prizes

Cons

Treated and worked like a robot. Your co-workers that are newly hired will get promoted while they keep you working as a robot. Force you to get customer's E-mails when they don't want to give that information. Pay is very low, had a supervisor steal $20 from my register tray and got caught on camera, which tells you something.

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Micro Center Response
7y
Thank you for your feedback. Our goal is to ensure that we provide the best possible solutions for our customers and to ensure that we have accurate information to better serve them. In addition, the most important requirement of our associates is that they always act with integrity. I would love to further discuss with you the details of your employment experience. Please reach me directly at 614-850-3150. Thank you Jennifer Ratliff Corporate Recruiting Manager

Explore other reviews about Micro Center

5.0
11 June 2026
Recommend
CEO approval
Business outlook

Pros

-if you can hustle you can make decent money -room for growth if you can get cool with everyone

Cons

-have to meet the metrics -some of the areas to grow have favoritism

1
5.0
4 May 2026
Recommend
CEO approval
Business outlook

Pros

Customer obsessed culture with a strong emphasis on expertise and service. Leadership is highly engaged, with consistent focus on coaching, accountability, and development through structured one-on-ones and daily execution rhythms. Clear expectations across sales, service, and operations create alignment on what success looks like. The organization provides exposure across multiple business functions, allowing leaders to build well rounded operational and commercial skill sets. High performance environment that rewards ownership, initiative, and results.

Cons

As a smaller, specialized retailer, organizational growth and upward mobility may take longer compared to larger big-box companies. Resources and infrastructure are still evolving in certain areas, which can require leaders to be more hands-on. High expectations and pace can create pressure during peak periods, requiring strong prioritization and resilience. Some systems and processes have a learning curve, particularly for leaders coming from larger, more standardized organizations.

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Micro Center Response
3w
Thanks for taking the time to leave such a detailed review. We read all employee feedback and appreciate your insights on our culture, training, and fast pace. Your notes on where we can improve—like simplifying systems and keeping up communication as we grow—are definitely noted. Thanks for your hard work and everything you're doing for the team. Best - Jennifer Rex - Senior HR Generalist – 614.850.3153
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