A reputable computer store with a customer base that makes you proud to work there! - DI/BYOS Sales Associate Micro Center Employee Review

5.0
31 May 2013
Recommend
CEO approval
Business outlook

Pros

The management at our store created such a positive work environment that would make a salesperson want to achieve! It was truly a family atmosphere with associates and management helping each other to exceed forecasts. The monthly technical training we received also kept us ahead of the competition and brought back satisfied customers! Also the morning meetings provided well meaning constructive feedback. The GM at this store always had an "open door" to his office and did his best to help employees while still maintaining the goals Micro Center set for us to achieve!

Cons

The only "Con" that I can think of is the Secret Shopper based evaluations since every "Secret Shopper" did not always appear to be objective and leaned more toward their individual personality. Also the required questions seemed too mechanical in gaining rapport with different customers.

Explore other reviews about Micro Center

5.0
11 June 2026
Recommend
CEO approval
Business outlook

Pros

-if you can hustle you can make decent money -room for growth if you can get cool with everyone

Cons

-have to meet the metrics -some of the areas to grow have favoritism

1
5.0
4 May 2026
Recommend
CEO approval
Business outlook

Pros

Customer obsessed culture with a strong emphasis on expertise and service. Leadership is highly engaged, with consistent focus on coaching, accountability, and development through structured one-on-ones and daily execution rhythms. Clear expectations across sales, service, and operations create alignment on what success looks like. The organization provides exposure across multiple business functions, allowing leaders to build well rounded operational and commercial skill sets. High performance environment that rewards ownership, initiative, and results.

Cons

As a smaller, specialized retailer, organizational growth and upward mobility may take longer compared to larger big-box companies. Resources and infrastructure are still evolving in certain areas, which can require leaders to be more hands-on. High expectations and pace can create pressure during peak periods, requiring strong prioritization and resilience. Some systems and processes have a learning curve, particularly for leaders coming from larger, more standardized organizations.

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Micro Center Response
2w
Thanks for taking the time to leave such a detailed review. We read all employee feedback and appreciate your insights on our culture, training, and fast pace. Your notes on where we can improve—like simplifying systems and keeping up communication as we grow—are definitely noted. Thanks for your hard work and everything you're doing for the team. Best - Jennifer Rex - Senior HR Generalist – 614.850.3153
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