Don't expect much - Customer Service Representative (CSR) Micro Center Employee Review

4.0
30 Jan 2023
Recommend
CEO approval
Business outlook

Pros

Cool coworkers Surrounded by tech and tech enthusiasts Discounts

Cons

Poor management that uses false promises to keep hard workers on Favoritism among management No room to move up Poor pay unless you really push service/replacement plans

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Micro Center Response
3y
Thank you for taking the time to share your concerns with us. We are glad that you like the environment and the employee benefits. Micro Center and I pride ourselves on promoting from within whenever possible. I encourage you to partner with your store's leadership team to address your concerns and understand their point of view. However, if you feel you have tried that approach and you were unsuccessful, please contact me to discuss your concerns further. My contact information can be found on the open-door policy poster in the breakroom. Sincerely, Leslie Whitley, Regional HR.

Explore other reviews about Micro Center

5.0
11 June 2026
Recommend
CEO approval
Business outlook

Pros

-if you can hustle you can make decent money -room for growth if you can get cool with everyone

Cons

-have to meet the metrics -some of the areas to grow have favoritism

1
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Micro Center Response
1w
Thank you for taking the time to leave a review! If you have any concerns or feedback you'd like to discuss, please reach out to your Regional HR Manager. We'd appreciate the opportunity to learn more about your experience and see how we can help. Best – Erin Bowyer – Senior HR Representative
2.0
6 July 2026
Recommend
CEO approval
Business outlook

Pros

The employee discount is okay on non-electronic items.

Cons

Extremely pushy on how to fully screw the customer by forcing PROTECTION PLANS. Disgusting management. No respect for employees. Slightly racist. If you don't attach a plan, something is seriously wrong with you.

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