Decent Place to get your start in IT - Computer Technician Micro Center Employee Review

3.0
2 July 2024
Recommend
CEO approval
Business outlook

Pros

Crash course of computer knowledge Hands on immediately

Cons

Labor per hour pay model fuels constant need for upselling. Technician is also expected to run counter and field customer calls.

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Micro Center Response
1y
Thanks for your feedback! We appreciate you highlighting the opportunity to gain valuable computer knowledge and hands-on experience. Micro Center does have an incentive-based environment, which allows technicians to earn additional income/commission on top of their salary based on their performance. We're constantly evaluating compensation structures and looking for ways to improve efficiency for technicians, including workload distribution, to ensure a balance between customer service and technical expertise. We wish you the best in your IT career! Best - Jennifer Rex - Senior HR Generalist – 614.850.3250

Explore other reviews about Micro Center

5.0
11 June 2026
Recommend
CEO approval
Business outlook

Pros

-if you can hustle you can make decent money -room for growth if you can get cool with everyone

Cons

-have to meet the metrics -some of the areas to grow have favoritism

1
5.0
4 May 2026
Recommend
CEO approval
Business outlook

Pros

Customer obsessed culture with a strong emphasis on expertise and service. Leadership is highly engaged, with consistent focus on coaching, accountability, and development through structured one-on-ones and daily execution rhythms. Clear expectations across sales, service, and operations create alignment on what success looks like. The organization provides exposure across multiple business functions, allowing leaders to build well rounded operational and commercial skill sets. High performance environment that rewards ownership, initiative, and results.

Cons

As a smaller, specialized retailer, organizational growth and upward mobility may take longer compared to larger big-box companies. Resources and infrastructure are still evolving in certain areas, which can require leaders to be more hands-on. High expectations and pace can create pressure during peak periods, requiring strong prioritization and resilience. Some systems and processes have a learning curve, particularly for leaders coming from larger, more standardized organizations.

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Micro Center Response
4w
Thanks for taking the time to leave such a detailed review. We read all employee feedback and appreciate your insights on our culture, training, and fast pace. Your notes on where we can improve—like simplifying systems and keeping up communication as we grow—are definitely noted. Thanks for your hard work and everything you're doing for the team. Best - Jennifer Rex - Senior HR Generalist – 614.850.3153
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