Toxic Sales Environment - Inside Sales Representative Micro Focus Employee Review

2.0
4 June 2019
Recommend
CEO approval
Business outlook

Pros

- Some management are fun and engaging. - Sales training is getting better. - Product training is great! - Sales outings and/or events are getting better.

Cons

- Compensation system is non-existent, and most of the time HR doesn't know how to pay you since there is no system or platform used to measure comp. Reps must take out draws to feed their families. This has been an issue the past 3 years I've been here, and no resolution has been put in place yet. - Other sales teams tend to steal your deals during the end of quarters. - Leadership has no real way of solving problems, consistently band-aiding issues as they continue to go on knowingly. - Management styles are questionable; ranging from downing other sales reps. in front of everyone for not hitting metrics, to pure racist and sexiest comments and activities. - Management chooses favorites for business partners to fed business to while everyone else starves. - Marketing team doesn't know how to spend the marketing budget so sales reps are required to market themselves to customers through weekly marketing activities. - Laptops used to do day-to-day tasks are slow and often times unresponsive due to lack of hardware resources. - Some managers are pure micro-managers that look at you under a microscope. - Current office environment has rats, bugs, and sewage issues which took 3 years for management to make any sort of announcement regarding the working conditions. - The merger caused countless issues related to systems. We have 2 different systems internally which makes it difficult to book orders and progress deals down the sales stages. - No guidance from management on sales training. If you're new you either know how to sell or you don't.

avatar
Micro Focus Response
7y
Thank you for taking the time to share your feedback. We’re glad you’re pleased about the product training and you’re seeing improvement in sales training and other areas. We’ve taken note of your feedback and we’re working with the teams to help resolve these issues further. Some have already been addressed including sales compensation updates (started in the spring and continuing throughout the summer) and refreshing our laptop estate as we know this is critical in our jobs. We’re very concerned about your comment on management style: Micro Focus has a Code of Conduct all employees must adhere to. It strictly prohibits these types of behaviours, and appropriate actions are taken when incidents are reported to HR. We’re also going through a period of integration, including systems integration, which can be unsettling and frustrating. We have many programmes in place to tackle this and there is progress being made, but we also take note that we need to do more on our side to share with colleagues what is being done.

Explore other reviews about Micro Focus

5.0
14 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Work life balance and employees

Cons

None was a great company

3.0
13 June 2026
Recommend
CEO approval
Business outlook

Pros

Flexible work environment and culture

Cons

Low Pay and not that many benefits

See reviews by: Helpful|Rating|Date|All