Tier 2 Service Desk Engineer - Senior Network Engineer MicroMenders Employee Review

4.0
8 June 2016
Recommend
CEO approval
Business outlook

Pros

Growth potential if you apply yourself and show you want to learn Flexible schedule SD Manager really laid back and a joy to work with Lots of things to learn and grow. But you must apply yourself and ask for the opportunities. Change of management on service desk made things better than before with other reviews.

Cons

Unreliable employees showing up everyday Big turnover on service desk which is pretty normal at MSP companies. People always looking for greener grass, sometimes you just have to take advantage of the opportunities given to you.

Explore other reviews about MicroMenders

5.0
3 Mar 2021
Recommend
CEO approval
Business outlook

Pros

Salary and management, free lunch sometimes

Cons

Work life balance is the only con

1.0
12 Oct 2019
Recommend
CEO approval
Business outlook

Pros

Can work distributed/remote if you want. Mostly you get left alone once you earn your stripes. Cell phone bill reimbursement is kinda cool.

Cons

Website hasn't been updated since 2004. Way low salary for SF Bay Area. No salary transparency or consistency and no clarity on what you can do to get a raise or what the pay bands are. No consistent COL adjustments. Zero work-life balance: your vacations, wedding days, honeymoons, bereavement, you name it, it will be interrupted with a fire drill and you will be called until you pick up. Cheap, low quality equipment to use. Company doesn't provide tools or cables, you're expected to purchase, though if you can bill it back to a client, you can probably get reimbursed. Office location is extremely inconvenient, much easier to avoid going in if at all possible. Easier to hotel out of client sites, and they tend to have better food. Clients can be extremely abusive, management sides with them as long as they pay their bills. Hemorrhaging clients, not clear if they will be able to survive much longer in an extremely competitive market.

3
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