Great place to get a vast array of knowledge in various areas of IT, however management is horrible - IT Consultant Miles IT Employee Review

2.0
16 Feb 2018
Recommend
CEO approval
Business outlook

Pros

Free food Learning something new everyday The day flies by

Cons

Management - the "managers" are horrible. They do not know how to "manage" their employees. They input incorrect data on your timesheet as PTO even though you were on unpaid/disability pay leave for medical reason and don't "manage" their teams properly. While I was there I had about 4-5 different managers in the 6-8 months that I was there. They all were incapable of being a "manager". Underpaid - found a new job that paid 20K more for 100 times less work. Always stressed because their volume of calls/tasks are insanely high and they do not have enough people to handle it or at least they didn't when I worked there.

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Miles IT Response
8y
Thank you for taking the time to write this review. I am glad that you did learn a lot through the exposure to a variety of technologies during your employment with Miles. We know how important it is to have great managers. Our belief is that managers are to be coaches that help you accelerate your career path. This is why we have a program for both selecting & developing new managers. We also have ongoing management development classes as part of our Miles University program to help continually develop our existing managers. I am sorry you had a bad experience with your manager. That was not my goal. Your experience does not align with what we believe and want our culture to be at Miles Technologies. Most of the people who make long-term careers at our company thrive on our bustling environment and prefer that to a slower pace. Most of our staff are exhilarated by the opportunities provided through a company that is busy and growing and are not looking to do less in their days. I understand this is not for everyone, yet it is our culture. I personally work because I love what I do. I do not look to do less. I look to accomplish more. I believe most of our staff feel the same since our average tenure is through-the-roof compared to other growing companies. As for PTO; our employees enter and approve their own time off as part of our open and flexible team environment - we do not require our staff to utilize timesheets and have not for many years. I wish you had taken the opportunity to discuss your concerns with me personally before your departure. I wish you the best of luck in your future endeavors and I hope you grow to look back on the good regarding your time with us.

Explore other reviews about Miles IT

5.0
9 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Family comes first here at Miles IT. I work from home because I have kids in school and kids with special needs. Miles IT offers the flexibility I need to take care of them. Miles IT offers great opportunities for advancement and expanding your knowledge. Everyone I work with is super friendly, and we all strive to support and help each other succeed. We may have many divisions, but we are all one company, and we ensure each other's success.

Cons

Sometimes, I work a bit longer hours because I am so engaged in something that I can't stop until I'm done. (maybe that is my ADHD talking)

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Miles IT Response
2mo
Thank you for taking the time to write this review. I am glad that you are enjoying your time at Miles!
3.0
20 June 2026
Recommend
CEO approval
Business outlook

Pros

Great place for IT beginners. They put family first and offer great flexibility with work-from-home shift timings. It’s a great environment for learning new skills and gaining hands-on technical exposure.

Cons

The company suffers from poor workload management, continuously loading tasks onto overwhelmed employees while senior staff are too busy to offer timely help. Management fails to value seasoned employees, routinely ignoring their feedback and opinions. Instead, the culture leans into unnecessary micromanagement, where employees are constantly criticized for petty mistakes that do not impact the customer, leaving staff feeling unappreciated. Combined with the complete absence of an HR department to address behavioral issues, this creates a highly stressful and toxic work environment.

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Miles IT Response
4d
Thank you for taking the time to write this review. We, as a company, are committed to creating a comfortable, transparent, and collaborative environment for all employees, so I am disappointed to hear some of your feedback. Glassdoor reviews are anonymous, but if you would like to talk more about this, please reach out so we can discuss further.
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