Not for me - IT Consultant Miles IT Employee Review

1.0
30 Apr 2019
Recommend
CEO approval
Business outlook

Pros

I learned more working at Miles in 1 year than I did at my last company which I was at for close to 5 years. You will work with all types of technologies and customers. Almost everyone on my team is friendly and are willing to help If asked. My manager is very good and extremely helpful. There are very smart people who work here and there is so much to be learned from all of them. Likes others have said: stocked kitchen, gym area with basketball and some other things.

Cons

The pace has burned me out. You are expected to close X amount of tasks per day which you can do but you need to work extremely hard everyday and put an hour or 2 in each night for no overtime to keep caught up. My team is always shorthanded which leads to more work for everyone else on the team. The technical talent in support just keeps getting pulled into other positions and the team keeps becoming less talented. Support lost a key member a few months ago and It feels like things have been going downhill since. I do not have a lot of confidence in the person in charge of support now. Training material is hard to get.

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Miles IT Response
7y
Thank you for taking the time to write this review! The Pros you list for yourself are important and I would like to see if you and I can address the items in your Cons list. I would like to see if together make Miles Technologies the place you would love to continue being part of and remove the burned out feeling. It could be a simple adjustment to your schedule, job description, or team. Please schedule a “private” meeting for you and I if you would like my assistance.

Explore other reviews about Miles IT

5.0
9 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Family comes first here at Miles IT. I work from home because I have kids in school and kids with special needs. Miles IT offers the flexibility I need to take care of them. Miles IT offers great opportunities for advancement and expanding your knowledge. Everyone I work with is super friendly, and we all strive to support and help each other succeed. We may have many divisions, but we are all one company, and we ensure each other's success.

Cons

Sometimes, I work a bit longer hours because I am so engaged in something that I can't stop until I'm done. (maybe that is my ADHD talking)

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Miles IT Response
2mo
Thank you for taking the time to write this review. I am glad that you are enjoying your time at Miles!
3.0
20 June 2026
Recommend
CEO approval
Business outlook

Pros

Great place for IT beginners. They put family first and offer great flexibility with work-from-home shift timings. It’s a great environment for learning new skills and gaining hands-on technical exposure.

Cons

The company suffers from poor workload management, continuously loading tasks onto overwhelmed employees while senior staff are too busy to offer timely help. Management fails to value seasoned employees, routinely ignoring their feedback and opinions. Instead, the culture leans into unnecessary micromanagement, where employees are constantly criticized for petty mistakes that do not impact the customer, leaving staff feeling unappreciated. Combined with the complete absence of an HR department to address behavioral issues, this creates a highly stressful and toxic work environment.

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Miles IT Response
4d
Thank you for taking the time to write this review. We, as a company, are committed to creating a comfortable, transparent, and collaborative environment for all employees, so I am disappointed to hear some of your feedback. Glassdoor reviews are anonymous, but if you would like to talk more about this, please reach out so we can discuss further.
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