A Slightly Above-Average Company - Anonymous employee Miles IT Employee Review

3.0
17 Sept 2013
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

1. The company has a fully stocked refrigerator where employees can go and make a snack or a sandwich. 2. People are encouraged to get certifications and further education. 3. The environment in general now feels more relaxed after the president modified the dress code as well as the need to clock in and out to every task. 4. There's flexibility in using one's vacation days and/or overtime.

Cons

1. There's little room for promotions and movement within the company. 2. Below-average starting salary that only marginally improves every year. 3. Poor-performing computers for an IT company. 4. A number of the web-based applications that the company produces sometimes require an unnecessary learning curve. For example, what can be done in two steps using any other commercially available application takes five with what they have developed.

Explore other reviews about Miles IT

5.0
9 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Family comes first here at Miles IT. I work from home because I have kids in school and kids with special needs. Miles IT offers the flexibility I need to take care of them. Miles IT offers great opportunities for advancement and expanding your knowledge. Everyone I work with is super friendly, and we all strive to support and help each other succeed. We may have many divisions, but we are all one company, and we ensure each other's success.

Cons

Sometimes, I work a bit longer hours because I am so engaged in something that I can't stop until I'm done. (maybe that is my ADHD talking)

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Miles IT Response
2mo
Thank you for taking the time to write this review. I am glad that you are enjoying your time at Miles!
3.0
20 June 2026
Recommend
CEO approval
Business outlook

Pros

Great place for IT beginners. They put family first and offer great flexibility with work-from-home shift timings. It’s a great environment for learning new skills and gaining hands-on technical exposure.

Cons

The company suffers from poor workload management, continuously loading tasks onto overwhelmed employees while senior staff are too busy to offer timely help. Management fails to value seasoned employees, routinely ignoring their feedback and opinions. Instead, the culture leans into unnecessary micromanagement, where employees are constantly criticized for petty mistakes that do not impact the customer, leaving staff feeling unappreciated. Combined with the complete absence of an HR department to address behavioral issues, this creates a highly stressful and toxic work environment.

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Miles IT Response
4d
Thank you for taking the time to write this review. We, as a company, are committed to creating a comfortable, transparent, and collaborative environment for all employees, so I am disappointed to hear some of your feedback. Glassdoor reviews are anonymous, but if you would like to talk more about this, please reach out so we can discuss further.
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