Great coworkers and a company that cares - IT Project Team Member Miles IT Employee Review

5.0
30 Aug 2023
Recommend
CEO approval
Business outlook

Pros

*Professional and friendly environment *Feels like the company has your back - they are tactful and effective at dealing with customers who act unprofessionally or create undue stress for staff *Senior team members are great mentors for learning more about your discipline *Constantly being challenged, but always with someone there to help if needed *Company invests in employee growth and well-being *Good work/life balance and a belief that some things, like family, need to come before work

Cons

*Feels like there needs to be better collaboration and communication between members on different teams/in different divisions on a regular basis

avatar
Miles IT Response
2y
Thank you for taking the time to write this review. I am glad that you are enjoying your time at Miles! This is great feedback that will help us in our goal of keeping Miles IT a great place to work.

Explore other reviews about Miles IT

5.0
9 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Family comes first here at Miles IT. I work from home because I have kids in school and kids with special needs. Miles IT offers the flexibility I need to take care of them. Miles IT offers great opportunities for advancement and expanding your knowledge. Everyone I work with is super friendly, and we all strive to support and help each other succeed. We may have many divisions, but we are all one company, and we ensure each other's success.

Cons

Sometimes, I work a bit longer hours because I am so engaged in something that I can't stop until I'm done. (maybe that is my ADHD talking)

avatar
Miles IT Response
2mo
Thank you for taking the time to write this review. I am glad that you are enjoying your time at Miles!
3.0
20 June 2026
Recommend
CEO approval
Business outlook

Pros

Great place for IT beginners. They put family first and offer great flexibility with work-from-home shift timings. It’s a great environment for learning new skills and gaining hands-on technical exposure.

Cons

The company suffers from poor workload management, continuously loading tasks onto overwhelmed employees while senior staff are too busy to offer timely help. Management fails to value seasoned employees, routinely ignoring their feedback and opinions. Instead, the culture leans into unnecessary micromanagement, where employees are constantly criticized for petty mistakes that do not impact the customer, leaving staff feeling unappreciated. Combined with the complete absence of an HR department to address behavioral issues, this creates a highly stressful and toxic work environment.

avatar
Miles IT Response
1w
Thank you for taking the time to write this review. We, as a company, are committed to creating a comfortable, transparent, and collaborative environment for all employees, so I am disappointed to hear some of your feedback. Glassdoor reviews are anonymous, but if you would like to talk more about this, please reach out so we can discuss further.
See reviews by: Helpful|Rating|Date|All