Honest Review - Anonymous employee Miles IT Employee Review

4.0
15 Jan 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

challenging work on every level and any position management will listen to ideas on shaping positions into something different management wants to make sure that the right person is performing in the role that fits their skills it call comes down to the customer and how all divisions can work together to make that happen no matter what the challenge is the hiring process allows Miles to get quality candidates which results in lower turnover Miles works with you when you are struggling and tries to work out a long term plan for your improvement rather than just fire you. anyone in the company is willing to help if you have a question or point you in the right direction sharing of information and knowledge is encouraged and not to be guarded in fear of job security

Cons

no bonus structure for possibly earning more $ tied to performance while the growth is fantastic the negative side is workload gets to be a lot prior to hiring additional help not hiring higher level talent to fill positions. It is more of a grooming process of entry level people which takes time to develop

Explore other reviews about Miles IT

5.0
9 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Family comes first here at Miles IT. I work from home because I have kids in school and kids with special needs. Miles IT offers the flexibility I need to take care of them. Miles IT offers great opportunities for advancement and expanding your knowledge. Everyone I work with is super friendly, and we all strive to support and help each other succeed. We may have many divisions, but we are all one company, and we ensure each other's success.

Cons

Sometimes, I work a bit longer hours because I am so engaged in something that I can't stop until I'm done. (maybe that is my ADHD talking)

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Miles IT Response
2mo
Thank you for taking the time to write this review. I am glad that you are enjoying your time at Miles!
3.0
20 June 2026
Recommend
CEO approval
Business outlook

Pros

Great place for IT beginners. They put family first and offer great flexibility with work-from-home shift timings. It’s a great environment for learning new skills and gaining hands-on technical exposure.

Cons

The company suffers from poor workload management, continuously loading tasks onto overwhelmed employees while senior staff are too busy to offer timely help. Management fails to value seasoned employees, routinely ignoring their feedback and opinions. Instead, the culture leans into unnecessary micromanagement, where employees are constantly criticized for petty mistakes that do not impact the customer, leaving staff feeling unappreciated. Combined with the complete absence of an HR department to address behavioral issues, this creates a highly stressful and toxic work environment.

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Miles IT Response
4d
Thank you for taking the time to write this review. We, as a company, are committed to creating a comfortable, transparent, and collaborative environment for all employees, so I am disappointed to hear some of your feedback. Glassdoor reviews are anonymous, but if you would like to talk more about this, please reach out so we can discuss further.
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