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Disappointing for a "wellness" comapny - People Team Member Mindbody Employee Review

2.0
14 June 2023
Recommend
CEO approval
Business outlook

Pros

GREAT product. I have been a huge ClassPass/Mindbody fan for several years now. Unlimited PTO & remote-first culture. Growing DEI program.

Cons

I have worked at Mindbody for ONLY a few months, and unfortunately, my experience was far from satisfactory. I have been at a few other tech companies and this was the most bizarre experience I have had. The company has several glaring issues that made it a difficult place to work. The company is financially unstable but that is the norm in tech right now. One of the major drawbacks of leadership/management is the lack of support and COMMUNICATION. I struggled to receive clear direction and feedback on my work. There was a lack of communication, which often led to confusion and frustration. You have to play a game of telephone to get anything done. Furthermore, the culture at MB was highly stressful and toxic. Unrealistic deadlines, manipulation, and constant gossip to deliver results created an atmosphere of constant anxiety. Employees were pitted against each other rather than encouraged to work together towards common goals. The Mindbody "versus" ClassPass legacy attitude was palpable. Managers were constantly putting down their colleagues behind their back. I noticed this my first week. The wellness perks are all to keep employees sane at this point. Another significant concern was the inequitable compensation. The salary offered by MB was below industry standards, and tenured employees were making significantly less than this and this is well known internally. I had a manager and director with barely any prior tech experience which was odd...turns out this is a pattern. Overall, my experience at MB was disappointing. The lack of support, inequitable compensation, and unsupportive work culture made it a challenging place to thrive professionally. From my short time there, tenured employees are mentally drained. If you got laid off, this can be a short-term landing pad while you continue your search.

Explore other reviews about Mindbody

5.0
29 May 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Fully remote and great team members

Cons

No cons at this moment

4.0
11 Nov 2024
Recommend
CEO approval
Business outlook

Pros

During my time at Mindbody, I was fortunate to work in an incredibly supportive team environment. The team was collaborative, fostering a positive and productive atmosphere where everyone’s ideas were valued. My managers played a key role in creating this supportive culture. They were not only approachable and encouraging, but also inspiring leaders who gave me the freedom to take initiative and grow within my role. One of the most rewarding aspects of my experience was the creative freedom I was given. I had the opportunity to explore new ideas and approach challenges in innovative ways, which made the work both exciting and fulfilling. This level of trust and autonomy helped me build my confidence, expand my skills, and develop as a professional. Additionally, the work culture at Mindbody emphasized collaboration, making it easy to share ideas and tackle problems togethe

Cons

While my experience at Mindbody was largely positive, there were a few challenges I encountered. One significant issue was the constant turnover in leadership. This frequent change in management created a sense of instability, as new leaders would often come in with different priorities and approaches. As a result, it sometimes felt like no one was on the same page, leading to a lack of direction and clarity. This inconsistency caused a fair amount of disorganization within the company, making it difficult to align on goals and strategies. The shifting leadership dynamics created some challenges in maintaining a consistent workflow and made it harder to build long-term plans. Despite the supportive team environment, this lack of continuity in leadership was a noticeable drawback.

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