Favorite Job - Operations Associate Mindsight Employee Review

5.0
12 Aug 2024
Recommend
CEO approval
Business outlook

Pros

- Culture: co-workers are super welcoming and willing to jump in and help at any time. Leadership is involved and willing to hear new suggestions at any time. The people are awesome...I've always felt supported, appreciated, and seen over my 5 years here. - I felt that the training at Mindsight was really well-organized for a company this size...I even loved the period of time when I was learning the ropes because my co-workers made me feel capable and smart (even when I didn't feel that way at first). - Part-time can be flexible when needed -- though as an operations team member, sometimes you get a project that's on a tight timeline and you won't have time for your planned afternoon Costco run. I learned to plan ahead and was able to balance my work and life the way I wanted to fairly easily. - Vacation policies are generous -- includes floating holidays and more company holidays than any other company I've worked for or heard of. Example: they typically shut the whole business down from Christmas through New Years to give everyone a break. No PTO needed. It's awesome -- felt like I was a kid again on Christmas vacation. - Boss (Shawn) is awesome. He hates being called boss and he really cares about his people. He takes the responsibility of being in charge without any of the ego. You'll never find someone more dedicated to your success. And he welcomes feedback. "I can't fix it if I don't know about it" was one of this phrases -- meaning he wants you to raise issues and make suggestions. Complaining with no effort to help form a solution won't get you too far, but bringing his attention to problems that you're willing to engage with or help fix is always, always encouraged -- something that I really appreciated. - Dress code -- pretty relaxed, though if you have presentations with clients or potential clients its expected that you look and act professional, so use common sense (seriously not too much to ask in my opinion). If I wasn't at a turning point in my personal life, I would stay for a long time. I've loved it here. Highly recommend.

Cons

If you're ready to work hard and go the extra mile on occasion, this is the place for you. You'll be rewarded for it. But Mindsight is not the place for someone who isn't ready to develop themselves, stretch, or do their part. It's too small of a company to be a job where you can do the minimum and then go home...its a place where everyone wants to go above and beyond to create quality outputs. Put more bluntly -- if you're lazy, you won't make it here. Hard workers do the best and are promoted the most. On the other hand, if you want to do well and are putting effort in, there are so so many people and resources that will jump in and help you achieve your personal and professional goals. Mindsight is a smaller company, so your health benefits may not look as great as they would if you worked for a Fortune 100. That's just how it goes. But the plus side to that is a smaller company is more flexible (see my bullet on company holidays above) and I've always felt that compensation is competitive and more than fair.

Explore other reviews about Mindsight

5.0
9 Aug 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Having worked in the industry for quite some time, with experience at a range of firms, I can confidently say that while Mindsight isn't perfect - it really is a great place. Operationally, for a company of this size, the amount of tools and processes that have been developed and put in place are incredibly impressive. There are libraries of resources available to provide researchers with a foundation to build on for every project. Processes have been carefully built to streamline workflows and manage workloads. I've worked at places that are twice the size and have 10+ years on Mindsight that have less organization leaving people wasting time spinning their wheels unnecessarily. The department leaders - particularly Operations and Insights leaders - care so much about managing their teams' workloads that they often take on the burden of additional work themselves. They are constantly monitoring timelines and workloads to identify pinch points and quickly look for solutions. While there are still times when capacity of the team is pushed to the limits - some of this just the nature of being in a service business and I've yet to see an organization in this industry that doesn't suffer from the same challenges. We do cool work and our clients really care about it. We work directly with executive teams and marketing leaders at really fast growing companies which means we have the opportunity to learn a lot about how those companies run and what goes into building products. It also means every dollar that they spend counts and when they spend it with us we want to make those dollars work. We deliver reports that clients take and use immediately to make decisions about which products to launch, package design to use or how to build a strategy to grow their brand. It's a different experience, but rewarding. Finally, the leaders are paying attention and listening. When concerns are raised, they are taken seriously and addressed as quickly as possible. They design new jobs to keep talent when an existing role isn't a good fit and look for opportunities to develop and train employees.

Cons

Like most places, the culture isn't for everyone. The people who do best are those who are willing to put in the work and care about the quality of what they are producing. It's not a big company and there isn't anywhere to hide, so if you're looking for a place where you can do the bare minimum and get by, this probably isn't it. It's also a place where the guy at the top is very welcoming to new ideas and suggestions to make things better - but complaining without solutions won't get you far. No place is perfect for everyone and this place is constantly evolving as we grow and learn. If you are considering Mindsight, I would suggest speaking with people who actually work there to assess if it's a good fit.

5.0
17 June 2024
Recommend
CEO approval
Business outlook

Pros

With a good amount of experience working at Mindsight, these sum up the reasons why I love working here and why I would recommend Mindsight to anyone. -As much opportunity for growth as you want to take advantage of -Flexible work schedule, getting the work done is what counts -People that care about your personal development and give you opportunities to do and learn new methods, industries etc -NOT sheltered behind layers of management doing menial tasks until you're deemed worthy to actually lead a research project yourself. -Face time and the ability to learn from everyone in the company, even the CEO. -Culture that's focus on improvement and ability to suggest changes in process or projects -They always do the right thing by their clients and their people, deep commitment to the success of clients AND employees -They believe in your potential, what you bring to the table and the positive impact you can make on clients, the company and your peers -Culture of cooperation, everyone is so friendly and willing to help each other. No egos and no back-stabbing to get ahead! -People are rewarded, recognized and promoted for their hard work and contributions on a regular basis -Bonus days off throughout the year + a good base PTO schedule, opportunity to have paid volunteer time off and holiday shut down time -Fun get togethers to bond and connect with coworkers

Cons

-No company is perfect. Being in the market research business (or any supplier side) sometimes means there's ebbs and flows of work and there's always deadlines to meet. -You'll get out of it what you put into it, which I personally love, but might not be for everyone.

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