Customer Rep - Representative Minol Employee Review

2.0
13 Oct 2015
Recommend
CEO approval
Business outlook

Pros

Small group, better pay than other customer rep jobs

Cons

No real benefits Deceptive practices Aren't clear with lower level employees; dodge questions and keep us in the dark

Explore other reviews about Minol

5.0
8 Dec 2022
Recommend
CEO approval
Business outlook

Pros

Everything was good people, environment

Cons

I haven’t experienced any cons

3.0
19 Dec 2022
Recommend
CEO approval
Business outlook

Pros

For the most part, employees are given a fair amount of leeway to complete tasks at their own pace. So long as the work gets done, there's not much micromanagement of one's minute-to-minute job functions. You really do get the feeling of a small company and a sense of closeness within your department and within the business as a whole that can be missing from other workplaces.

Cons

There is a reluctance to hire additional staff to relieve pressure on overtaxed teams, which can lead to trouble when employees leave in rapid succession and leave a small team understaffed. I also didn't care for the handling of the mandatory "back to the office" plan after it was proven for over a year that most teams could function just fine by remote. A lot of people found that the added flexibility of remote and hybrid work helped ease the burdens of things like childcare and pet care, as well as improving morale and cutting down on transportation costs.

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