Ok at first. Turned very troubling and hard to deal with daily. - Patient Care Coordinator Miracle-Ear Employee Review

3.0
28 Apr 2016
Recommend
CEO approval
Business outlook

Pros

Great team. Love the patients and provider and many aspects of the job. I love being able to help people and support the company and what it is about.

Cons

Franchise owner did not know how to run the business. Therefore corporate is taking over. Too many calls, felt like a telemarketer with no success. Constantly felt like I didn't have job security if I wasn't making enough appointments when I had no control over current or prospect patients not wanting to come back.

Explore other reviews about Miracle-Ear

5.0
5 June 2026
Recommend
CEO approval
Business outlook

Pros

Great support from all levels of management. Invested in your development and career path. You get to change people lives everyday. Restore communication to those who have hearing loss. Compensated for hard work and success. Benefits and 401k program

Cons

Owned by Amplifon based in Italy. Upper mobility seems limited for those in US. But they are striving to make more opportunities for those in US.

2.0
2 July 2026
Recommend
CEO approval
Business outlook

Pros

Good Money and Satisfaction when times are good and you have a lot of new patient appointments.

Cons

Managements only cares about metrics. Marketing will fail for sometimes months causing sales and income to plummet of no fault of your own. You are swindling people with very expensive devices on the premise that our aftercare is somehow different than others.

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