No growth or respect for OA's - Front Office Assistant Miracle-Ear Employee Review

1.0
20 Aug 2017
Recommend
CEO approval
Business outlook

Pros

The customers are the only good part of coming to work and the only reason I'm here, not the Frasier family. Greedy people.

Cons

Poor pay little above min wage while salesmen make top $ you do all the work and they get parties and recognition OA's are looked down on and disrespected.

Explore other reviews about Miracle-Ear

5.0
5 June 2026
Recommend
CEO approval
Business outlook

Pros

Great support from all levels of management. Invested in your development and career path. You get to change people lives everyday. Restore communication to those who have hearing loss. Compensated for hard work and success. Benefits and 401k program

Cons

Owned by Amplifon based in Italy. Upper mobility seems limited for those in US. But they are striving to make more opportunities for those in US.

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Miracle-Ear Response
16h
Thank you for sharing your experience. We’re glad to hear you feel supported by management and value the opportunity to make a meaningful impact in people’s lives. We also appreciate your feedback on career growth in the U.S.—we’re actively working to expand development pathways and create more opportunities across our teams.
2.0
2 July 2026
Recommend
CEO approval
Business outlook

Pros

Good Money and Satisfaction when times are good and you have a lot of new patient appointments.

Cons

Managements only cares about metrics. Marketing will fail for sometimes months causing sales and income to plummet of no fault of your own. You are swindling people with very expensive devices on the premise that our aftercare is somehow different than others.

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