Promises Become Lies - Anonymous employee Miranda Creative Employee Review

This agency is dedicated to its community - not just in it for the dollar - a community of employees and clients. I joined to support the team remotely and felt as though I'd always been there (even via Zoom) in a very short time. With over ten years of various agency experiences, it's refreshing to see an owner who goes above and beyond for her employees while tending to client relationships. New spirits are encouraged to shine, and those who've been in the industry for a while are challenged to go outside of their comfort zones. Growing families, life's unexpected happenings, and even National Grilled Cheese Day show how much understanding and support for work/life balance resides at 18 Elm Street. This is not an agency run by fear; it's run by communication with care.

Agency life - in general - is not meant for everyone. You need to be able to juggle different clients in different industries working towards very different goals, sometimes in the span of an hour. Clients can be demanding, and fires pop up, but when it's truly a team effort, as it is at Miranda Creative, it becomes less of an issue. She worries about overall reputation, NOT her own ego. Sure, the owner can be a little quirky, but that's a must for the level of success and growth that she's been able to accomplish. And well, it's generally delightful to see what drives her spirit. Many cons of working at an agency aren't present here because leadership pays attention and actually listens. If things get to be too much, speak up! Everyone is ready to drop what they're doing to support their colleagues - including the owner. Even as a consultant, I've not felt this appreciated as an employee... maybe ever...

My time here was decent. Everyone was friendly and passionate about helping their clients. This agency works hard for its clients and has established a good reputation based on that. It is successful for a reason.

There's too many dumpster fires and sometimes it is obvious to the client. The obvious answer is to slow down business as to not to overwhelm the team but for some reason, that's not an option. SOPs are nonexistent. There were also some issues between leadership and team members of ethnic descent that were unsavory. It is best to hire based on talent, not appearances or classifications. I would suggest a blind hiring process. I also did not have much of a personal life the entire time I worked here.