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      Used to be a great company - Enterprise Customer Success Engineer Miro Employee Review

      3.0
      12 Mar 2024
      Enterprise customer success engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Miro had an amazing culture the first year I worked there, but a lot of those people have left or been laid off. Still really cool people working on the front line. Minimal growth left in the product. They've saturated the market and doesn't seem to be enough innovation, so I think they'll probably sell, which could mean an easy payout.

      Cons

      The senior leadership was super impressive when I was there, and frontline managers are decent, but middle management is full of people who were there when Miro blew up and have been promoted past their competency. I think the people who were the smartest have now left the C-Suite minus Andre, so I'm not even sure I would have too much faith in the current C-Suite as a whole. Surprisingly snobby in their hiring process. They were only looking for people who came from Big Tech. The people they've laid off this past year were a lot of people who had been there for 4 years and also minorities. Leadership and sales teams are mostly white men and IDE is a rubber stamp (white male sales leader who sponsored one of the ERGs didn't even show up to any of the meetings).

      avatar
      Miro Response
      1y
      Hi there, Thank you for sharing your feedback about your time at Miro. We greatly value your input as it helps us identify areas for improvement and enhance our company culture. We understand your concerns about our product growth and innovation, and we are committed to continuously evolving and innovating to meet customer needs and stay competitive in the market. Regarding D&I, we are actively working on several initiatives to enhance D&I at Miro. These include D&I training, integration of our D&I statement, improved communication about D&I efforts, and enabling ERGs to make a meaningful impact. We appreciate your feedback and are dedicated to making positive changes and wish you all the best in your future endeavors. Ewa Priestley- Head of Learning, Diversity and Organization Development

      Explore other reviews about Miro

      5.0
      4 Feb 2026
      Amps
      Recommend
      CEO approval
      Business outlook

      Pros

      I just started at Miro this week and I have had a very good experience. All the people whom I have met from the interview process through other employees in the onboarding process have been genuinely curious and helpful. The company culture really shines through the employees and that's something to appreciate, especially considering I have yet to go into the office. The benefits are great and the deductions are very reasonable. The company invests a lot into their employees. They have fun Slack channels and provide many tools and resources to help employees be more efficient at work. Miro is an AI first company that's way ahead of the AI revolution when compared to my previous employer. Hybrid working schedule with free food at the office and a gym.

      Cons

      The pre-onboarding process was quite long. My first interview was back in October of last year and my first day was in February. Self relocation only, although worth it in my opinion.

      3.0
      1 June 2026
      Renewal manager
      Recommend
      CEO approval
      Business outlook

      Pros

      good company culture, nice office space, flexible time off

      Cons

      lack of directions product is always changing weak leadership employee compensation is changing- more expectations and making it harder for us to make money

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