Pros
If you're lucky enough to work at Mixtiles HQ in Tel Aviv, you'll get treated to staff lunches, day trips, and a generous salary.
Cons
A year ago, Mixtiles sold its entire Canadian customer service department to an outsourcing corporation to save a couple of bucks. False promises were made to coerce employees into signing with the corporation, we were not allowed to negotiate the terms of our new contracts, years of seniority were lost, yearly raises reduced, vacation time reduced, etc. But we did gain health benefits, so that's something? If we chose not to sign with the corporation, there was no guarantee of severance and we would not have qualified for employment insurance benefits. There is a history of misogynistic behaviour among upper management. Mixtiles used to have a decent culture of creative thinking and curiosity, but that's been completely dismantled. It's now a waking nightmare of micro-managing, zero/poor planning, and bad decision-making. The budget for culture or Diversity, Equity, & Inclusion efforts is completely nonexistent. The company has decided to *only* hire Customer Service reps out of El Salvador because the labour is 1/3 of the cost. This means that there's zero room for advancement for Canadian employees because positions can be filled by those who cost much less. Mixtiles seems to have no long-term plan on how to regain the knowledge and expertise of long-time employees after they (undoubtedly) all quit eventually. There's been a biblical-level exodus over the past few months; employees quitting or going on stress leave, along with zero effort from the company to support or backfill positions. The company has never conducted exit interviews or shown any effort to make things better. The CEOs haven't shown their faces to the CS department since the beginning of the pandemic when they bragged in an all-hands meeting about how much money they were making.