Job is ok - Customer Advocate Moder Employee Review

Leadership listens, encourages growth/problem solving, and are passionate about showing up well. Overall culture/mentality is start-up but leadership experience is extensive so it's a great blend if you're willing to learn/grow and want to be better. Tech team does a great job in eliminating any potential barriers, providing a forum to bring ideas/collaboration, with a goal of continued evolution and excellence in delivery. Shared goal of being better than yesterday.

Nothing to note at this time.

None to note. Sadly. Unless you like being micro managed and under paid & under-appreciated..

The training was irrelevant ultimately, as was told that “nothing makes sense at this company” by management and to disregard what the couple weeks of training was telling us. Micro management out the butt. Constant criticism (not the constructive kind) about adapting to a process that makes no sense for a higher up manager that has zero clue as to what is going on and has zero empathy or consideration for the fact that it is human beings that are working for them, not some lot of robots. They hound the processors and blame them for everything when none of there other departments all with their hands in your files are the ones causing the delays & complications.