Poor Morale Team Wide, Blind Leadership Everywhere - Client Success Manager Modern Health Employee Review

2.0
1 July 2024
Recommend
CEO approval
Business outlook

Pros

- Reasonable compensation on paper. - Supportive and collaborative colleagues. - Mission-driven work that provides job satisfaction. - Plenty of opportunities to explore roles and develop new skills.

Cons

- Leadership consistently ignores issues raised repeatedly. - Managers are promoted with seemingly no support on how to manage people. - Struggling to secure client renewals. - Managers and directors delegate their tasks inappropriately. - Often find yourself repeating yourself to managers. - Losing a lot of really great people and employees due to lack of growth opportunities and/or lack of respect. - No product innovation to retain users. - No efforts to improve company culture. - Employee benefits are continuously declining. - Diversity efforts rely solely on hard-working ERGs.

Explore other reviews about Modern Health

5.0
14 Apr 2026
Recommend
CEO approval
Business outlook

Pros

amazing company culture and lovely team

Cons

not a significant promotion track

3.0
17 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Kind people, management is trying

Cons

Disorganized, ops team often left picking up immense slack

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