Flexible schedule overshadowed by poor leadership communication - Anonymous employee Modern Menopause Employee Review

Remote work You get to help women in menopause

I strongly caution anyone considering working here to do very thorough research before accepting a role. In my experience, leadership was intensely growth-focused, with little emphasis on staff support, collaboration, or building meaningful patient relationships. Feedback did not appear to be welcomed, and concerns raised by staff were often dismissed rather than addressed. I did not feel that hard work or going above and beyond was recognized or valued at all. You are just a person doing a job. There seemed to be limited healthcare system knowledge within operational leadership, which affected processes and patient communication. Follow-ups could be significantly delayed, and patients often expressed frustration about unanswered emails and lack of timely responses which could be a few weeks. Turnover appeared high, and morale was frequently impacted by management decisions and communication style. The overall culture felt transactional rather than compassionate. Weak leadership. This environment was not aligned with my professional values, particularly around patient-centered care and team respect. For those who prioritize strong leadership, transparency, and a supportive workplace culture, this may not be the right fit.