Franchise Ownership - Owner Operator Molly Maid Employee Review

1.0
26 Feb 2025
Recommend
CEO approval
Business outlook

Pros

Branding is a plus if customers are aware of the service in your area.

Cons

Cons are MANY. I believe 7 franchises opened on Long Island and in Queens over a 3 year period and all went out of business. Why? Poor recommendations from the home office like blowing your capital on advertising the first few years and Inaccurate financial projections. Zero assistance in managing recruitment shortages for maids. Encouragement from a home office slickster to constantly expand when they knew that's a recipe for disaster. Three franchises did so and crashed and burned. Of course, money goes directly in their pocket when you pay to expand. When you encounter issues, they fail to mention someone had those EXACT issues before. Legally, they don't have to mention that owner because it's past the three year disclosure period. So instead, they watch you rot on the vine with no suggestions aside from hiring refugees. Like that would work in million dollar homes! I would be very wary of this franchise system. Oh, and you won't see profit as they predict. Workers comp and commercial insurance are killers. It's a grind, not a business.

Explore other reviews about Molly Maid

5.0
21 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Great pay, amazing staff, not just another employee more like a family!

Cons

None that I can think of.

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Molly Maid Response
3mo
Thank you so much for sharing your positive experience! As the franchisor, we are thrilled to hear that you enjoy being part of the Molly Maid FAMILY. Our goal is to support our franchise owners in creating workplaces where their employees feel valued and empowered, and it’s wonderful to know that this commitment is making a difference. Your feedback helps us continue to grow and improve across all locations, and we truly appreciate your contribution to our success!
1.0
24 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Opportunity for good money but only on busier weeks. Not consistent pay!

Cons

Not diverse enough, have to work in all weather conditions, blizzards and extreme heat. Management is not up front or involved enough on daily tasks.

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Molly Maid Response
2mo
Thank you for taking the time to bring these concerns to our attention. Each Molly Maid franchise remains committed to fostering a positive and supportive workplace culture. We encourage you to contact the individually owned and operated Molly Maid franchise with whom you interacted/applied to further discuss specifically what you encountered and work toward resolution.
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