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Monarch Healthcare Management

Engaged employer

Don't Risk Your License! - Licensed Practical Nurse (LPN) Monarch Healthcare Management Employee Review

1.0
18 Feb 2025
Recommend
CEO approval
Business outlook

Pros

1. UKG Program is good. I like that I can check my schedule, PTO, and pick up shifts all from my phone 2. Monarch website can be accessed from home which limits having to go to a site to do things. 3. Most of the staff is nice.

Cons

I would give 0 stars if I could. 1, HR at the site is one woman who has only been in the job for a month. Now they're taking all the HR people and putting them at corporate. 2. Emails go unanswered for days and only after calling them and leaving messages several times does anyone get back to you. 3. The facility is horrible. Patched up holes in the walls. Not even sanded or painted. Just left like that. Ventilation at the nurses station has what looks like black soot around it or scorch marks. The only nice place in the lobby and the first floor. 4. The EMAR system they use is crap. 5. Nursing “documentation” is a joke. They don’t even have them write notes on wounds. 6. Nurses and Aides are always late to their shifts or leaving early. I’ve only been working on the floor not too long and every shift someone is late. 7. Their “employee break room” is trash. It’s literally a bunch of old tables, chairs, and broken couches with one fridge and one microwave. Way to tell your employees you care about them. 8. It’s hard to take a break. 9. When a resident needs their aide or nurse they’re nowhere to be found. 10. Admissions details are thrown on the floor nurses. It’s the administrators job to make sure the bulk of it’s done except for a few items. 11. Medication cards are not labeled (AM, PM, HS, Night, PRN) you just have to continue looking until you find it. 12. Every medication cart is set up differently. You always have to open all the drawers to find the right thing. 13. It’s super unorganized and every floor is run by a different administrator Which means different rules and different ways of doing things. 14. No blank assignment sheets for the wings 15. The cheat sheet for the floor is nice but not entirely helpful 16. It feels like they just take anybody they can get money from regardless if they actually belong there. This puts more stress on staff. 17. The time between HR training and site training was so long! I had to wait two weeks and I had already left my other job. 18. Having to come in when I’m not working for “mandatory training” and then having to work my shift ON TOP of that. It’s like a 12 hour day. 14 if you count travel time. 19. We have open shifts and even the Monarch “float pool” nurses don’t want to work there. 20. We didn't even get a tour of the site when we were interviewing OR during orientation. Because if they did no one would ever want to work there.

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Monarch Healthcare Management Response
1y
Thank you for your detailed feedback. We sincerely apologize for the negative experiences you've encountered. Your concerns are important to us, and we are committed to making improvements. We are implementing a centralized HR process to streamline and ensure consistency in training, orientation and onboarding across all facilities. We are deeply concerned about the specific issues you've highlighted. To help us address these promptly, please contact our VP of HR at jeolson@monarchmn.com, or our Talent Retention Director at bspreigl@monarchmn.com with further details including the facility name. Thank you for bringing these matters to our attention. We are dedicated to providing exceptional care for our residents and improving the work experience for our employees.

Explore other reviews about Monarch Healthcare Management

5.0
16 Mar 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Very great work environment with amazing bosses and coworkers that make working here feel nice and friendly!

Cons

With work being so busy, it can be hard to find time to interact with said coworkers.

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Monarch Healthcare Management Response
3mo
Thank you for sharing your experience! We’re thrilled to hear that you enjoy our team and the supportive work environment. We know things can get busy at times, and we appreciate your dedication and effort. Your feedback helps us continue finding ways to make connections and teamwork even easier, even during busy periods. We’re glad to have you as part of the Monarch family!
1.0
16 Apr 2026
Recommend
CEO approval
Business outlook

Pros

With career considerations, there are no pros to this facility.

Cons

The management staff ruins companies like this. However, the upper-level management's only concern is quantity, not quality. Patients suffer the most. This is a high-risk environment for a licensed nurse.

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Monarch Healthcare Management Response
2mo
Thank you for your feedback we take concerns about patient care, and the staff experience very seriously. At Monarch, we’re committed to a safe, supportive environment for both residents and team members. We continue to focus on strengthening leadership, communication, and training to ensure high standards of care. We value both positive and constructive feedback as it helps us improve. If you’re open to it, we’d appreciate the opportunity to connect and learn more. Please reach out to Jessica Olson, VP of HR, at jeolson@monarchmn.com.
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