Happy help desk analyst - Help Desk Analyst Mondo Employee Review

5.0
30 Apr 2014
Recommend
CEO approval
Business outlook

Pros

Fantastic customer service! They're always quick to respond to my questions, even the dumb ones, and don't make me feel bad for asking. The have a highly competitive lock on the job market and offered me more money when I had another offer. Great people, they're some of the best in New York.

Cons

Expensive health insurance but that may more be the fault of the system rather than the people who are offering it.

Explore other reviews about Mondo

5.0
4 June 2026
Recommend
CEO approval
Business outlook

Pros

Professional, supportive, smooth onboarding process

Cons

Don't have any cons, only good experience so far.

1.0
30 June 2026
Recommend
CEO approval
Business outlook

Pros

None that I can think of

Cons

I decided I’m sick of seeing the fake 5 star reviews. This place will tear you down, expect unrealistic metrics that don’t translate to anything, and it was an insanely toxic environment. I would not recommend working here to my worst enemy. I get why companies and hiring managers don’t work with them ever again. If you think of applying look at turnover and the amount they hire across all offices. Went to other staffing companies and realized how insane they operate it’s almost comical

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