Low salary, high turnover - Don't trust Glassdoor reviews - Operations Moneybox Employee Review

2.0
7 June 2025
Recommend
CEO approval
Business outlook

Pros

The culture is good. Work parties, team social events, special interest groups (food, running, AI) are some highlights that make work enjoyable. The overall mission of the company is noble and giving the market a competitive product is rewarding. Flexible working is good and managers understand that life happens sometimes and you might need to be at home for some reason.

Cons

Firstly, don't trust the Glassdoor reviews as staff are prompted to add a review after 1 month of being there. Obviously it is too hard to make a informed comment after 1 month. Secondly, the pay is just not competitive which encourages good staff to leave. Turnover in my team is around 50% p.a. Finally, the benefits insurances, gym pass, ebike subscription, L&D budget probably aren't worth how long they cost everyone to administer. Just pay people an extra allowance each month and let staff decide how they want to spend their money. Feels a bit socialistic.

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Moneybox Response
11mo
Thank you for sharing your thoughts on your Moneybox experience. It's great to hear that you valued our culture, mission and flexible working options. We appreciate your feedback and are sorry to hear that you felt that the pay was not competitive. We are committed to fair compensation, which is why we conduct biannual salary benchmarking reviews for our teams. These reviews utilise external data from a range of expert sources and are performed in alignment with businesses of a similar sector, size, and stage as our own. Regarding the benefits offering, we provide a range of benefits to support the diverse needs and preferences of our team. We receive a lot of positive feedback about our benefits offering and are proud to be able to offer fully funded private medical, gym and health-cash-plans alongside enhanced entitlements to parental and carer's leave and other salary sacrifice options. We're always looking for ways to improve the Moneybox experience. We encourage employees to share their insights at various key milestones of their journey with us, from the onboarding process and initial months to their first year and beyond, to provide a comprehensive view of what it's like to work here. Like many companies, we encourage that feedback via both internal and external platforms. Thank you for sharing your feedback.

Explore other reviews about Moneybox

5.0
7 Feb 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

-Great chances for progressions and development. -The people and culture are second to none.

Cons

-None that I've come across so far!

1
5.0
21 May 2026
Recommend
CEO approval
Business outlook

Pros

I genuinely enjoy working at Moneybox. The supportive environment, encouragement from the team, opportunities to learn and grow, and all the external activities make it a really fun and positive place to work.

Cons

One downside of working at Moneybox is that the pay can feel lower compared to some of the other companies in the market, however the benefits, supportive culture, and positive working environment do help balance this.

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