Great product but poor leadership - Engagement Manager MongoDB Employee Review

1.0
31 Aug 2023
Recommend
CEO approval
Business outlook

Pros

The product is great. Significant collaboration with account executives. They essentially bring in the customers. Some teams are better than the others. As an EM your job is to attach professional services to existing ongoing deals and see it through closure. Great pay. Good Benefits. Great work-life balance.

Cons

The scope of work in professional services engagement management team is pretty narrow. Role is limited to selling and not delivery. Not challenging enough. Too many supporting roles with very narrow breadth of responsibilities. This role can be eliminated completely, if they give training to Account executives or Solutions architects, or Consult engineers who actually deliver the work. Leadership is only focused on numbers and not their team. Very poor gender and diversity ratios. Very slow growth potential, especially if you are a person of color. Poor succession planning. Strangely enough the senior leadership keeps getting promoted, yet they keep doing the same job and nothing changes down the line. Poor feedback culture. Managers/Leaders will not help with personal growth. Huge dependency on account executives. Also, as soon as you join, the employee experience team will ask you to drop a review on glassdoor. Most reviews here are when people are in their very early days of employment, so take it with a pinch of salt.

Explore other reviews about MongoDB

5.0
8 June 2026
Recommend
CEO approval
Business outlook

Pros

The early talent team does a fantastic job supporting interns and making the transition from college to full-time comfortable. Team's truly do care for you

Cons

Felt like there was a lot changes happening at the executive level

1.0
6 June 2026
Recommend
CEO approval
Business outlook

Pros

Employee stock purchase program is great.

Cons

This was one of the most toxic sales cultures I’ve experienced. Management creates an environment where you never know where you stand, regardless of your performance. Expectations constantly shift, feedback is inconsistent, and trust is virtually nonexistent. QBRs are particularly unprofessional. Rather than serving as coaching sessions, they often feel like coordinated attempts to find fault. Managers openly collaborate beforehand and during QBRs (yes, we see you slacking each other) to identify issues and pressure reps, creating a culture of fear instead of development. Account ownership is also a major concern. Accounts and opportunities can be taken away without warning, even when a rep is performing well and has invested significant time building relationships. This makes it difficult to feel motivated or confident in your long-term success. The organization measures and critiques nearly every activity, resulting in extreme micromanagement. Reps are treated as if they cannot be trusted to do their jobs, and leadership seems far more focused on monitoring and criticism than enabling success. In my experience, the company tends to hire less experienced salespeople who may be more willing to accept this environment. Strong, seasoned reps who value autonomy, transparency, and professional respect are unlikely to thrive here. If you’re looking for a culture built on trust, coaching, and empowerment, this is probably not the place.

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