Rapidly growing company and department - Manager, Customer Success MongoDB Employee Review

5.0
9 Jan 2025
Recommend
CEO approval
Business outlook

Pros

* High-quality product that's popular in it's market means we get to spend more time being strategic and helping customers instead of playing defense and apologizing for incidents * Strong leadership team with clear market direction, high confidence in long-term trajectory * Lots of opportunities for support and mentorship. Was given the development to succeed as an IC and still receiving as much support now as a leader * Generous salary and equity bumps with promotions

Cons

* Work-life balance is possible but requires constant prioritization * As company gets larger, there are more hoops and processes required to navigate

Explore other reviews about MongoDB

5.0
24 June 2026
Recommend
CEO approval
Business outlook

Pros

Supportive people, a strong culture, and meaningful flexibility are the biggest positives. I've had the chance to work with thoughtful colleagues who care about doing good work and helping each other succeed. There are solid opportunities to learn, build relationships across teams, and contribute in a way that feels impactful.

Cons

Workloads can be heavy during busy periods, and priorities can sometimes shift quickly (which is expected in growing companies)

1.0
29 June 2026
Recommend
CEO approval
Business outlook

Pros

Remote work and decent pay

Cons

Really depends on the team, however middle management needs to be addressed. Toxic culture that truly depends on who your manager is. Silent layoffs are made to seem "Performance-based", then job is re-posted at a reduced range. Proceed with caution and understand that HR is not your friend.

2
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