29 June 2020
Monica Vinader Response
6yThank you for your recent review and comments therein; it's great to see that the passion for and support the company has for the brand and product development filters through all areas of the business.
Naturally, it is disappointing for us to hear that your induction and training process was poor and our organisation could have been better. We do hope that you have had an opportunity to feed this back so that we can address what needs to be improved. In the same way, we regularly review remuneration, bonus and commission structures to ensure competitiveness within market and again would welcome specific feedback on suggested improvements for consideration going forward.