Pros
Cool product! Fun technology with a wide scope of applications. Perhaps the best product on the market for fast product development & fast prototyping. Good working hours & nice workplace.
Cons
Poor leadership & mismanagement from the top resulting in massive turnover! The harm to a company in turnover for a highly specialized technical product that takes years to master its critical technology is hard to quantify by loss of market share & sales. The new president replacing Bigler simply does not have enough of a technical background to do the job, actually a freakin English major! So he's in way over his head in the technology and temperament, even in marketing he's just clueless. Comes off as a super nice guy when you meet him, never a direct answer, just chuckles and sighs a lot... but after the veneer comes off you get to see a vicious & vindictive corporate POS. Hence builds a toxic culture. Products are so capable, yet for the high turnover in manufacturing and sales SmartMotors have high failure rate too. So even after the acquisition by a great company the SmartMotors have still not been made reliable. When products fail, they are not warranted in good faith unless a giant future sales potential exist. They charge the customer just to evaluate why the controllers for the motors fail which even when not misapplied, as they are filled with Chinese components! They have burned so many of their industrial customers & distributors by not standing behind their product or even with emergency stock for their customers, that their brand is badly damaged and will have a challenge to ever recover.