2.0
3 July 2026
Former employee, more than 1 year
London, England
Recommend
CEO approval
Business outlook
Pros
Some genuinely talented and supportive colleagues who made difficult days more bearable. Discount on Moonpig products.
Cons
A toxic culture with extremely high staff turnover and a lack of effective leadership. Decisions often felt driven by senior management opinions rather than customer insight or evidence. The company’s external message of celebrating life’s moments wasn’t reflected internally. Management in some areas could be dismissive and intimidating, creating an environment where people felt undervalued. One of the most negative workplaces I’ve experienced, and I’d encourage anyone considering joining to ask thoughtful questions about culture and leadership first.