Supportive team, but pay is severely lacking - Customer Service Agent Morley Companies Employee Review

3.0
17 June 2026
Recommend
CEO approval
Business outlook

Pros

Had a great support team, management knows what they are doing to some extent.

Cons

The pay is awful. Just a job until you find something better.

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Morley Companies Response
6d
I’m glad to hear that you’ve experienced a supportive team environment and knowledgeable leadership. Those elements are important to creating a positive day-to-day experience for associates. You also shared candid feedback regarding compensation and how it impacts your view of your role as a long-term opportunity. Compensation is an important part of the overall associate experience, and it’s an area we regularly review to remain aligned with the scope of the role, responsibilities, and broader market conditions. We also consider feedback like yours as part of ongoing conversations about how we support and retain our associates. I appreciate you taking the time to share your perspective. -Alicia, Director of Associate Experience

Explore other reviews about Morley Companies

5.0
5 June 2026
Recommend
CEO approval
Business outlook

Pros

Morley Companies is a family-oriented company that works very hard to see its employees succeed professionally and personally. They strive to maintain work-life balance and professional improvement.

Cons

While Morley strives to keep as many people employed as possible, it is subject to the termination whims of its clients. When a contract terminates expect to be moved to another contract or laid off.

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Morley Companies Response
6d
I appreciate you taking the time to share your experience after several years with Morley. It’s great to hear that our focus on supporting associates and encouraging both personal and professional growth, along with work-life balance, made a positive impact during your time here. I also appreciate your feedback regarding the realities of client-based work and how contract changes can impact role stability. That aspect of our business can create uncertainty at times, and it’s something we remain mindful of as we work to support associates through transitions and explore opportunities for continued placement whenever possible. I’m grateful you shared both the strengths you experienced and the challenges you observed, as that kind of balanced feedback helps us continue to improve. -Alicia, Director of Associate Experience
2.0
28 June 2026
Recommend
CEO approval
Business outlook

Pros

Great coworkers, bad pay & benefits

Cons

ridiculous pay & wait for vacation

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