I really want to believe in this company... but they keep messing up - Operational Role Motive Employee Review

2.0
1 Apr 2020
Recommend
CEO approval
Business outlook

Pros

Had good perks- lunch, snacks, nooks&pillows, ping pong table Good health insurance Nice office/location Filled with smart people that are doing their best.

Cons

The substance is the problem. 1. Communication. "Transparency" is a value, but rarely practiced. Leaders' calendars are hidden, few people know what is happening outside their vertical, leaders obfuscate about how the company is doing and then "transparently" tell us why they made decisions after the fact. 2. HR is a mess. They recently got a new CPO, but he hasn't been able to make much change. There is rarely follow-up from HR, I've seen and heard of investigations being stalled for months, gotten wrong information on employment laws or company policies, and quite frankly, I am scared of retaliation for this post. 3. Image-obsessed. Notice most of my "pros" are the superficial things because the company wants to "show" they care about people. They focus on awards and perks, but I and many of my colleagues did not feel valued as people. 4. Zero focus on professional development, company-wide. 5. Recent lay-offs and pay cuts make me skeptical about the growth potential here.

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Motive Response
6y
Thanks for your feedback -you've given us a lot to look at here. We sincerely value this feedback and will use it to get better as a company. We are so sorry to hear that you don’t feel valued as a person at KeepTruckin. This is never the experience we want our employees to have. KeepTruckin policy specifically prohibits retaliation for bringing complaints or issues (including complaints about HR) to the attention of management - Glassdoor reviews included. We would like to learn more about the HR shortcomings you've experienced so we can remedy them. So that we can do this, we encourage you to reach out to opendoor@keeptruckin.com. Please note that our HR team strives to answer all employee questions quickly and accurately, and our HR team promptly investigates all complaints. We hope to hear from you soon.

Explore other reviews about Motive

5.0
7 June 2026
Recommend
CEO approval
Business outlook

Pros

Strong people and culture. Genuinely good colleagues, a collaborative environment, and a place where talented people want to do good work. After many years here, the quality of the people is the thing I'd point to first. Real mission and real product. The work matters — building technology that has a tangible safety impact in the physical world. That gives the work a sense of purpose that's hard to find elsewhere.

Cons

Leadership and organizational clarity could be stronger. As the company has grown, clearer direction, more consistent decision-making, and steadier organizational structure would help people do their best work. Uncertainty. Periods of structural and strategic change can create a sense of instability that's tiring over time, even for people who are otherwise very committed to the company.

1.0
6 Mar 2026
Recommend
CEO approval
Business outlook

Pros

- great pay - decent benefits - unlimited PTO

Cons

I really think Motive is on the decline as a workplace. this was my first SDR job, the 4 week training was useless. Managers don't provide a lot of support. Our biggest competitor is basically equal to and almost better than Motive, so there's starting to be no point in targeting those accounts. The rest are old stubborn men that love their legacy systems. People are creating fake meetings to hit quota and/or look like they're overattaining so now people at the company are getting their meetings audited causing unnecessary meetings with upper level mangement. They're also getting rid of a lot of good SDRs right now for missing quota once. Policies at Motive are strict for getting put on a PIP compared to other companies. Somehow they're still firing people who aren't on PIPs and aren't creating fake meetings. Some territories are actually way hotter than others. Accounts are running out, so much that they got rid of the BDR position. AEs have really high turnover and to my knowledge there are only 2-3 AEs that have been promoted from SDR. The company is also slowly taking benefits away - insurance used to be free and lunch used to be catered by good restaurants but now it's some cheap alternative.

1
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Motive Response
1mo
Thank you for taking the time to share your feedback. We’re sorry to hear your experience has not been a positive one. We take concerns around onboarding, enablement, and manager support seriously, particularly for early-career roles like SDRs. At Motive, we provide structured internal resources and enablement tools, including Glean and our Bridge program, designed to support onboarding and help sales team members ramp more effectively. In addition, we aim to ensure performance management processes are applied fairly and consistently, with appropriate feedback and support provided along the way. We appreciate you sharing this perspective.
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