Don’t work here if work life balance and diversity are important to you - Account Executive Motive Employee Review

Yes there is PTO but I still have to work on my PTO and/or on weekends. Working on PTO is due to poor staffing and poor work distribution. The entire 2 years I’ve worked at KT, they never have enough Support, OPMs, CSMs or OMs in place to have all depts work cohesively together. Sales is VERY dependent on Order Management (OM) to get our job done. March 2020 KT laid off a lot of OM reps. This caused a LOT of extra works for the OM reps who weren’t laid off, and for the Sales reps. I basically had to take more time working on orders because we didn;t have the help of OM because they were spread too thin b/c of the layoff. KT didn’t hire more OM reps until Aug/Sept 2020. Keep in mind, it takes time to ramp these OM reps. They were not fully ramped until Nov 2020/Dec 2020. Essentially we were working on a VERY strained/lean team. It was an absolute nightmare. Even though I have WFH since March 2020 due to the pandemic, this is the most overworked I have been because of these poor staffing issues. When I told my manager in October I was not comfortable working on PTO, they said it was up to me to work on PTO which sounded good until she explained that they work on PTO and work late a lot because they need too and if I want to orders to be shipped then I know what I have to do. I literally felt like I was stuck between a rock and a hard spot because I had no choice but to work on PTO. And I am not the only AE who works on PTO. A lot of AEs work on PTOs and/ord weekends because of poor staffing issues with OM. In terms of diversity - all dept heads are white, males except for 1 male Chicano who is in charge of enablement. KT talks a big game about diversity and hosts speakers for black history month, women’s history month etc but it’s all for show. The reason I believe it’s for show is because all I see is white men on slack channels, email threads, and in my meetings. There are middle managers who are women, but most of them are white. In terms of the rest of the employee pool ~400 are women out of 2000 employees. Let that sink in for a minute that only 17% of KT’s workforce is women. I got that number from our diversity coordinator so that 17% is on good authority. In terms of mental health - they added Modern Health which gives KT employees 6 therapy sessions and 6 coaching sessions. Anyone who has been to therapy knows 6 sessions barely does anything to develop and work through issues. IMO, Modern Health is there for show when ppl are interviewing so KT can say they care about mental health and give employees free therapy sessions.