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      Mr. Cooper

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      Mr. Cooper reviews

      Customer Service - Customer Service Representative (CSR) Mr. Cooper Employee Review

      5.0
      17 Nov 2021
      Customer service representative (csr)
      Recommend
      CEO approval
      Business outlook

      Pros

      Management is very supportive and all about making sure not only the customers are a priority but the Associates as well.

      Cons

      There are no downsides in working here at Mr.Cooper.

      avatar
      Mr. Cooper Response
      4y
      So glad to hear that! We're lucky you're part of our team here at the Mr. Cooper Group.

      Explore other reviews about Mr. Cooper

      5.0
      9 May 2026
      Corporate accounting
      Recommend
      CEO approval
      Business outlook

      Pros

      Everyone was supportive and helpful

      Cons

      The company works fully remote

      3.0
      21 May 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      The people, our mission, training

      Cons

      Expensive medical insurance, merged with Rocket

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