19 Mar 2021
Mspark Response
5yThank you for your feedback. We are glad you recognize the great team we have at Mspark, which speaks to one of our Core Values, Family.
Our Sales Team is key to our success as an organization, and expectations are high. For this reason, we invest an extensive amount of time and resources into ensuring they are well-equipped through onboarding, training, coaching, marketing support and dedicated Customer Experience support. We strive to create a supportive work environment that fosters integrity and respect as well as collaboration, and we have many Sales Team members who have been a valuable part of the Mspark family with tenures of more than 10 years.
We encourage our associates to talk with their managers and senior leaders as part of our open-door policy, when there are questions or concerns. Our family culture is one that we are always seeking to build upon and feedback, concerns or suggested areas of improvement are valued.