Great for animal lovers - Sales Associate Mud Bay Employee Review

4.0
30 July 2019
Recommend
CEO approval
Business outlook

Pros

Overall, it was a pretty good place to work. If you love animals, you get to be around them all the time. Above minimum wage. I loved my co-workers and most customers were amazing. I started at $13.50/hr and the offer some health benefits for full time employees.

Cons

Not many cons! Different work environment at each location. I worked at one location that was very strict about keeping phones in lockers during work hours. I thought that this was pretty belittling. Just tell you’re employees not to use their phones. I like to keep my phone on me for emergencies. When I switched locations, the environment was much more relaxed and supportive.

Explore other reviews about Mud Bay

5.0
4 June 2026
Recommend
CEO approval
Business outlook

Pros

Great company. Very friendly and professional. Treat you like a family.

Cons

Your work night shift. So if that’s not your thing you won’t like it.

3.0
10 June 2026
Recommend
CEO approval
Business outlook

Pros

The employee discount is great, best benefit of the job in my opinion. You get 40% off all products. My immediate team and manager were absolutely wonderful and the work atmosphere was great. You get to pet cute animals every day and help people solve their pet-related problems. When I started, there was great training and education, but that has recently gone downhill.

Cons

Even though my team was awesome, you can be sent to other locations when there are call-outs, and not every store has a good manager and co-workers. It felt a bit hostile when I went to work at other locations. Upper management is a total joke. They are controlling and make decisions that impact store employees without consulting those who actually work in retail.

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