Pros
Great health benefits, great discounts and get to help dog and cat owners.
Cons
They say that everyone at Mud Zaby is valued but as a store manager you are not. Training and development is not valued or seen as a high priority. They have a great training program, however the District Managers don’t make this a priority. Mud bay is becoming like any other big box store and it feels as if they don’t care about the importance of knowledge for their teams. When I came to Mud Bay 5 yrs ago they talked about and taught the value of customer service. It now feels like any other retail store that sells something. Yes your teams say hello to customers but that’s the end of it. There is no more of a feeling of a small local establishment. It’s disappointing to see this slip away for them. They focus on building someone who can manage a store but they don’t build leaders. The way to do well at Mud Bay is yo be a yes man and give everything to your team. Make them happy even if it is detrimental to your business and to your Managers.