My favorite job yet - Team Lead Mud Bay Employee Review

5.0
8 Dec 2021
Recommend
CEO approval
Business outlook

Pros

Great company culture, benefits, expectations, and flexible scheduling. Amazing education opportunities, and management that is very invested in your growth and development as an individual and as part of the team. They’re big on humility, and actually follow through with a company wide open door policy. As an entry level employee, I’ve reached out to multiple department heads and the CEO, Lars, on several occasions, and I always hear back from them. Interactions are super genuine and non hierarchical. Company-wide bonus of .50/hour worked in Q1-2 when we had a better first half of the year than expected, they prioritize employee investment.

Cons

They love to make big plans and changes, but don’t always have their sh*t together to make it happen. HR is really slow, and very small for a company this size.

Explore other reviews about Mud Bay

5.0
4 June 2026
Recommend
CEO approval
Business outlook

Pros

Great company. Very friendly and professional. Treat you like a family.

Cons

Your work night shift. So if that’s not your thing you won’t like it.

3.0
10 June 2026
Recommend
CEO approval
Business outlook

Pros

The employee discount is great, best benefit of the job in my opinion. You get 40% off all products. My immediate team and manager were absolutely wonderful and the work atmosphere was great. You get to pet cute animals every day and help people solve their pet-related problems. When I started, there was great training and education, but that has recently gone downhill.

Cons

Even though my team was awesome, you can be sent to other locations when there are call-outs, and not every store has a good manager and co-workers. It felt a bit hostile when I went to work at other locations. Upper management is a total joke. They are controlling and make decisions that impact store employees without consulting those who actually work in retail.

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