Provide more PTO, Pay an actual living wage, Take care of your DMs and Management. - Store Lead Mud Bay Employee Review

They say they pay a living wage but unfortunately this is not true. Maybe it looks that way on paper but it’s not the case. Wages need to be higher. Especially in inner city locations. They provide very little PTO (was is required by law + a hair more, barely) and your PTO is your sick pay and vacation pay in one. They also implement a strict attendance policy that uses up all your PTO if you are even 15 minutes late or have an emergency and need to leave early it counts towards your “points”. It’s the same type of point system attendance policy that is used at places like Walmart and Target. If muddies were provided enough pto to actually take a vacation in the same year they also got sick, positivity in the workplace would flourish highly. People are literally working themselves sick, using their PTO, and doing it all over again. It’s sad. The District Managers are worn out and stretched thin. A lot of them say one thing and do another. They are not connected to the employees in the stores and only connect with store managers. This creates a huge disconnect between ground level muddies and home office. If there were more DMs and they has less stores on their plates, this would provide for more quality time in each store and less manager/staff issues. There are huge discrepancies from one DM to another and things get promised and then tossed around so often that it’s completely discouraging for very promising muddies to attempt to move up. This results in a ton of outside hires in management. They’re not all bad, but a lot are inexperienced and use retaliation as their concept to deal with muddies that accidentally make them feel inadequate by knowing what they’re doing through experience.