Good Employer - Facilities Manager Mud Bay Employee Review

4.0
9 Nov 2022
Recommend
CEO approval
Business outlook

Pros

Good environment growth pathways good benefits

Cons

their retail staff is overworked consistently

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Mud Bay Response
2y
Thank you for your feedback. It’s wonderful to hear you are excited about the growth opportunities we provide. Retail work can sometimes include standing for long periods, lifting heavy bags of dog food, and unloading pallets of product. We understand that this can be a difficult part of the job. This is why we strive to ensure that team members receive the support they need from their peers and store leaders. If someone is struggling, we request that they reach out to HR directly at HR@mudbay.com so that we can get them the support they need.

Explore other reviews about Mud Bay

5.0
4 June 2026
Recommend
CEO approval
Business outlook

Pros

Great company. Very friendly and professional. Treat you like a family.

Cons

Your work night shift. So if that’s not your thing you won’t like it.

3.0
10 June 2026
Recommend
CEO approval
Business outlook

Pros

The employee discount is great, best benefit of the job in my opinion. You get 40% off all products. My immediate team and manager were absolutely wonderful and the work atmosphere was great. You get to pet cute animals every day and help people solve their pet-related problems. When I started, there was great training and education, but that has recently gone downhill.

Cons

Even though my team was awesome, you can be sent to other locations when there are call-outs, and not every store has a good manager and co-workers. It felt a bit hostile when I went to work at other locations. Upper management is a total joke. They are controlling and make decisions that impact store employees without consulting those who actually work in retail.

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