Mud Bay

Started with great ideals, completely corrupt in execution - Anonymous employee Mud Bay Employee Review

2.0

2 Feb 2023

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

I worked in part-time staff and admin roles and as a full time store staff muddy over my time with the company. Only pros these days: -Staff discount -Nicely done stores in terms of physical structure, for the most part

Cons

Mud Bay was started with wonderful ideals to be one of the best companies in the world, to treat it’s employees with an above and beyond level of care and respect, and to set an example for other companies to follow. Sadly they have thrown their ethics out the window in favor of control and money. Major cons: -managers that don’t listen to staff, take no constructive criticism, and can never be wrong -HR that used to care is now run be a former employee of a major chain corporation and it shows. There is no respect for the individual and no attempts to actually rectify problems but rather to sweep them under the rug and punish those that speak out. -hugely punitive policies have been implemented in regards to attendance, so-called “coaching”, and anyone that has an opinion that challenges the company leaders to do better. -the best people in the company at all levels have steadily been forced out or are opting to leave. -understaffing across the board in store locations while pushing staff to do more and be more attentive to customers. -a company culture so averse to conflict that they fail to resolve anything.

Mud Bay Response

Thank you for taking the time to share your opinions. We are sorry to hear that your experiences with Mud Bay fell short of your expectations. We strive to provide the best possible Mud Bay Experience (MBX) to our customers, our business partners, and our coworkers. Our Human Resources team is committed to ensuring all Muddies are treated fairly and with dignity and respect. All allegations of misconduct, harassment or discrimination are taken seriously, investigated and action is taken upon the results of the findings of the investigation. If there is a performance discussion or separation of another Muddy as the result of an investigation, HR will not share that with anyone except the supervisor to ensure respect for all individuals. Our attendance policy was created in conjunction with our operational leaders to balance the need to maintain stores that are open and available to support our loyal customers, with the needs of individual Muddies. Mud Bay continues to offer great pay and benefits to Muddies at all levels. We are committed to maintaining workplaces that are professional, allow for growth and are fun. We invite you to reach out to our HR team to share your personal experiences at hr@mudbay.com.

Started with great ideals, completely corrupt in execution - Anonymous employee Mud Bay Employee Review

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