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      Mud Bay

      Engaged employer

      Mud Bay reviews

      Fantastic Employer - Anonymous employee Mud Bay Employee Review

      5.0
      31 Mar 2023
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Mud Bay has provided HUGE pay increases to their retail workers for the past 2 years. The increases have outpaced inflation and were life changing for many of their employees. Mud Bay also provides a fantastic benefits package. The insurance options are provided at a very low cost to the individual employees and are very comprehensive.

      Cons

      The point of sale system is pretty ancient. I understand the company is currently in the process of acquiring a new system. That will be amazing.

      avatar
      Mud Bay Response
      2y
      Thank you for your feedback! We know that pay can feel especially personal and impactful, which is why we are proud of the increases we have made in wages in both 2022 and 2023. We are so excited to have just rolled out our new point of engagement system. It has already alleviated current pinch points both for Muddies and for customers in our stores.

      Explore other reviews about Mud Bay

      5.0
      4 June 2026
      Truck driver
      Recommend
      CEO approval
      Business outlook

      Pros

      Great company. Very friendly and professional. Treat you like a family.

      Cons

      Your work night shift. So if that’s not your thing you won’t like it.

      3.0
      10 June 2026
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      The employee discount is great, best benefit of the job in my opinion. You get 40% off all products. My immediate team and manager were absolutely wonderful and the work atmosphere was great. You get to pet cute animals every day and help people solve their pet-related problems. When I started, there was great training and education, but that has recently gone downhill.

      Cons

      Even though my team was awesome, you can be sent to other locations when there are call-outs, and not every store has a good manager and co-workers. It felt a bit hostile when I went to work at other locations. Upper management is a total joke. They are controlling and make decisions that impact store employees without consulting those who actually work in retail.

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