Pros
The only genuine positives are that individual contributors tend to be good people, and the benefits are solid (i.e. health insurance, monthly wellness stipend). However, that energy traces back to the company's Argentine roots. It does not reflect the current culture in any meaningful way.
Cons
Middle management and leadership are largely unqualified for their roles. Many came from the same circle of previously failed companies, which is a pattern worth taking seriously because it's not a coincidence. Mural's one recognizable moment of success was a surge in growth at the start of the pandemic in 2020, and it was entirely luck. It wasn't the result of vision, strategy, or differentiation. And six years later, it's still their greatest success story - let that sink in. The word "transformation" gets thrown around constantly, but transformation requires progress. If the company were truly in a transformational period, you'd see it in the product and hear about it on their public channels. However, you don't because the product has been on a steady and visible decline over the years. The internal culture mirrors the dysfunction at the top. The business strategy shifts constantly with no clear direction and no accountability from leadership. The volume of meetings isn't a symptom of their "love for collaboration in a remote environment." It's a symptom of leadership that substitutes discussion for execution and confuses visibility with value, because the culture rewards the performance of work over the work itself. The whole operation carries the feeling of a performative circus, and many employees have simply adapted to the chaos because leaving feels harder than staying. But those who can leave have done so, and the turnover reflects exactly that. A quick look at Mural's public LinkedIn page reveals the volume of people who've left or been laid off over the past few years. If you're considering an opportunity at Mural, please trust the reviews and look elsewhere.