Positive Reviews are well orchestrated - Customer Service MyClean Employee Review

1.0
5 Mar 2017
Recommend
CEO approval
Business outlook

Pros

-You can wear whatever you want -People did their makeup at their desk -The bathrooms have sinks in the stalls -You can speak as loudly as you want -The location is in a great spot in Midtown

Cons

-HIGH turnover of office staff AND cleaners -Higher ups dishonest about compensation -Low Pay -No benefits except for bad health insurance -No paid vacation -No paid family leave -Not enough staff -Lots of gossip/too much talking -Cleaners are talked down to -Cold, tense environment -Sometimes fists were slammed on desks and there was cursing which made things weird You can be hired to be any type of coordinator (HR, customer experience etc., your job 99.99% of the time is replying to lots of emails and taking hundreds of calls a day. It's a glorified call center. You get yelled at by spoiled entitled people and you have to take it because.....Yelp reviews. If you're looking to be a part of a warm and friendly team, this company isn't for you.

Explore other reviews about MyClean

5.0
8 July 2020
Recommend
CEO approval
Business outlook

Pros

Opportunities for enrichment, development. Management with integrity.

Cons

Lateness, coasting, doing the minimum isn't tolerated

5.0
9 Dec 2014
Recommend
CEO approval
Business outlook

Pros

- Small close knit team and that allows you to make a greater difference than at a larger company. - Company culture focuses on people and doing right by them (clients, cs staff, marketing team, cleaning staff, etc.). - Marketing / Bus Dev Team is small which gives you a lot of ability to make a difference. - CEO is always willing to sit down with you to hear new idea's and will implement if he likes them. - Company is growing and there are opportunities for new responsibility, travel, etc. - Day to day schedule is pretty flexible.

Cons

- You're forced to do more with less. This is also a 'Pro' in many ways but results are often compared to the results and campaigns of well funded companies who get to do a lot of things we do not. - CEO is very ROI focused on each dollar he approves our marketing department to spend and at times this prevents us from doing campaigns that may help the brand. - There are not enough team building events (meetings, times we all go out together, etc.). - Technology changes are slow to implement.

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